SUMMARY
Resourceful operations director with a focus on vendor management.
Expertise in efficient process development and enforcement. Strong background in video and digital media production.

HIGHLIGHTS

• Vendor Management
• Process Development & Training
• Strong communication, negotiation and leadership skills
• Risk Management
• Navigating challenges of systems integrations
• Effective talent management
• Superior organization skills
• Absolute professionalism and confidentiality
• Creative and technical production oversight

• Lead the agency Vendor Management practice for North America, across multiple brands.
• Partner with legal team to ensure that contracting standards are met for the agency.
• Created and continue to maintain a custom database tracking agency vendors and contract status.
• Maintain vendor operations process guidelines and documentation.
• Conduct agency-wide training sessions on process and systems.
• Guide business teams in drafting effective SOWs, change orders and inter-company agreements.
• Agency IT liaison for operations need including equipment deployment, mobility policy, and IT initiatives.

• Provided vendor management support for a 2,500+ person agency.
• Partnered with business teams to identify and engage vendors within agency process.
• Worked closely with Razorfish legal team and vendor executives to establish contracts.
• Guided teams to follow best practices for vendor engagement and project documentation.
• Agency point person for all vendor-related hires, exits and related IT accounts.

• Managed creative and technology teams to support ad creative and web development.
• Developed process for creative production between agency and offshore production partners.
• Implemented the use of communication tools and checklists to support efficient process.
• Worked with management to scope and staff projects effectively.

• Managed production of video, photography, 3D, motion design and sound design projects.
• Provided production estimates and timelines for project proposals.
• Partnered with internal offshore team to create and manage process for creative production.
• Worked with internal creative leads to assure quality of all production elements.

• Managed all aspects of DVD production including special features, menus and games.
• Primary client service contact between the studios, film directors/producers and talent.
• Responsible for all phases of production including concept pitch, development, music and legal clearance, supervision of authoring and final DLT approval.
• Assigned and managed designers, animators and editors according to skill and complexity of project.

• Produced 10-15 high-profile DVD menu projects simultaneously for clients including Disney, Fox, HBO, New Line, Paramount and Universal.
• Responsible for all phases of menu production.
• Managed designers, editors and animators to follow schedule and delivery specs.
• Point of contact for all creative feedback internally and externally.

• Worked closely with design, editorial and engineering teams on daily site updates.
• Assigned projects and balanced workflow.
• Managed relationships with site affiliates and partners.
• Provided content updates and daily database maintenance.

• Produced theatrical promotion web sites, CD-ROMs and DVD menus for clients including Morgan Creek Productions, Sony, Universal and Warner Brothers.
• Managed designers, production artists and programmers.
• Developed and maintained estimates and schedules for all projects.
• Acted as primary client liaison throughout production.

• Assigned and managed production of all projects including web site proposals, development, maintenance and banner ad production.
• Responsible for programming and design for daily web site maintenance.
• Created and managed archive system and storage for all digital assets.
• Maintained reports for production schedules and all billable hours.

• Produced interactive projects to support Ad Sales, Marketing and other departments within Nickelodeon, Nick at Nite and TV Land.
• Handled programming, graphics, video and audio capture for new and existing projects.
• Hired and worked closely with creative talent, programmers and outside vendors.